Contact Us
DankLog and DankShop are products operated by Cloud Peak Labs, LLC, an Indiana limited liability company based in Indianapolis, Indiana.
Customer Support
For order questions, returns, account help, technical issues, and general inquiries.
Email: support@cloudpeaklabs.com
Response time: 1-2 business days
Billing & Refunds
Questions about a charge, subscription, or refund. See also our Refund & Return Policy.
Email: support@cloudpeaklabs.com
Statement descriptor: Charges appear on your statement under a descriptor identifying Cloud Peak Labs, LLC and DankShop.
Privacy & Data Requests
Account deletion, data export, CCPA/GDPR rights, and any privacy concern. See our Privacy Policy.
Email: privacy@cloudpeaklabs.com
Response time: Within 30 days, per applicable law
Legal & Compliance
Legal notices, intellectual property concerns, and compliance inquiries. See our Terms of Service.
Email: legal@cloudpeaklabs.com
Mailing Address
Cloud Peak Labs, LLC
Indianapolis, Indiana
United States
Business Hours
Customer support is monitored Monday through Friday, 9:00 AM to 5:00 PM Eastern Time, excluding U.S. federal holidays. Email inquiries received outside these hours will be addressed on the next business day.
About Cloud Peak Labs, LLC
Cloud Peak Labs, LLC is an Indiana limited liability company. DankLog and DankShop are services of Cloud Peak Labs, LLC. We are committed to operating transparently and resolving customer concerns directly. Before disputing a charge with your bank, please contact us at support@cloudpeaklabs.com - we resolve nearly all concerns quickly.
